Organization: BOOM
Applicant: Jency Jacob
Assessor: Kanchan Kaur
Background
The applicant is a legally registered organization set up exclusively for fact-checking and to fight misinformation; all information about its legality is easily available on its website. It has been working for over a decade in the area, and has expanded its reach. It has tied up with Mediawise to set up a teen fact-checking network and runs many media literacy and related programmes. The website has published easily more than one fact-check a week over the past year, working in two Indian languages, apart from English and in two other countries—Myanmar and Bangladesh. Most fact-checks by the applicant are in areas of public interest. The applicant works independent of any political party, the state or politician and does not receive any funding from any political sources.
The applicant uses the same standards of evidence and judgement for fact checks of equivalent claims, irrespective of who made the claim. It checks all sides, without concentrating on one side. It considers the reach and importance of the claim it selects and explains its methodology. The applicant discloses sources it quotes clearly; readers can easily infer if the interests of the sources may influence the fact check.
As mentioned above, it is not affiliated with, nor supports any party, or politician and does not advocate for or against any policy positions. It sets out a clear non-partisanship policy for staff on its website in order to ensure that the organisation’s work is not seen as biased.
The applicant clearly identifies all sources of significant evidence, providing links where needed. Users can replicate their work if they wish. The applicant mainly uses primary sources, but also points to secondary sources sometimes. It checks all key elements of claims against more than one named source of evidence. It also identifies the sources clearly so that readers would know if the interests of the sources could influence the accuracy of the evidence provided.
The applicant is an independent organization and in its About Us page details the sources of funding that account for over 5 percent of its total revenue—Facebook and Mohalla Tech. A page on its website clearly delineates the organisational structure of the applicant and explains how and by whom editorial control is exercised. The same page details the professional biographies of team members with a significant role in the editorial output. Members of the public can easily get in touch with the team through email or social media handles, links to which are provided.
The applicant explains the methods it uses to select, research, write and publish fact checks. Most claims are selected on their importance and reach. In its fact checks, the applicant sets out evidence that appears to support the claim as well as evidence that appears to undermine the claim. It applies the same standards to all evidence, on equivalent claims, irrespective of who made the claim. The applicant, where possible, has contacted those who made the claim to seek supporting evidence. It also encourages readers to contact it through various means, including a Contact Us page, email and links to social media handles.
The applicant’s correction policy is clear and easily accessible on its website and explains what it covers and what it does not and how mistakes are handled. The applicant has made corrections openly and transparently; users are clearly informed what the mistakes were and how they were corrected. The applicant provides links on its website for users to contact the IFCN if they feel that the website is violating IFCN norms.
Assessment Conclusion
The application is complete and may be accepted.
Kanchan Kaur assesses application as Compliant
A short summary in native publishing language
The main publishing language is English.
Section 1: Eligibility to be a signatory
To be eligible to be a signatory, applicants must meet these six criteria
- 1.1 The applicant is a legally registered organization, or a distinct team or unit within a legally registered organization, and details of this are easily found on its website.
- 1.2 The team, unit or organization is set up exclusively for the purpose of fact-checking.
- 1.3 The applicant has published an average of at least one fact check a week over the course of the six months prior to the date of application. For applicants from countries with at least 5 or more verified signatories need to have at least a fact check a week over the twelve months of publishing track. Consult to factchecknet@poynter.org for confirmation.
- 1.4 On average, at least 75% of the applicant’s fact checks focus on claims related to issues that, in the view of the IFCN, relate to or could have an impact on the welfare or well-being of individuals, the general public or society.
- 1.5 The applicant’s editorial output is not, in the view of the IFCN, controlled by the state, a political party or politician.
- 1.6 If the organization receives funding from local or foreign state or political sources, it provides a statement on its site setting out to the satisfaction of the IFCN, how it ensures its funders do not influence the findings of its reports.
Criteria 1.1
Proof you meet criteria
Please explain where on your website you set out information about your organization’s legal status and how this complies with criteria. Attach a link to the relevant page of your website.
BOOM
26-Sep-2023 (1 year ago)
BOOMLive is a part of Outcue Media Private Limited. Outcue Media Private Limited (BOOM Live) is an independent media organisation and fact-checking website to help fight the growing threat of misinformation and to curtail spreading of fake news. Outcue Media Private Limited (BOOMLive) works with platforms to fact check false claims and establish the veracity of posts that are going viral and have likely damaging impact on our society. This is now a real-time, 24X7 effort and we were one of the first two fact checking newsrooms in Asia to get IFCN certification in 2018.
Outcue Media Private Limited is recognised as a Startup by Department for Promotion of Industry and internal Trade.
Outcue Media Private Limited (BOOMLive) is a for-profit entity and gets its income from social platforms as well as contract work, media literacy, training as well as media content creation contracts in the non fact-checking space.
You can find the Certificate of Incorporation here - https://www.boomlive.in/about-us/
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant is a legally registered organization set up mainly to fight misinformation; all information about its legality is easily available on its website.
done_all 1.1 marked as Compliant by Kanchan Kaur.
Criteria 1.2
Proof you meet criteria
Please answer the following questions – (see notes in Guidelines for Application on how to answer)
1. When and why was your fact-checking operation started?
2. How many people work or volunteer in the organization and what are their roles?
3. What different activities does your organization carry out?
4. What are the goals of your fact-checking operation over the coming year?
BOOM
26-Sep-2023 (1 year ago) Updated: 1 year ago
1. When and why was your fact-checking operation started?
BOOM has been in existence since 2014 as a broad investigative journalism effort and as a full-fledged fake news busting and fact checking initiative since November 2016. We are India’s premier fact checking website, committed to bring to our readers verified facts rather than opinion. BOOM also writes pro-active explainers which serve to educate readers on key issues they might have questions about. Subjects that BOOM actively fact checks range from political, social, communal and health & medicine to products and services and even history.
2. How many people work or volunteer in the organization and what are their roles?
At BOOM, we run a newsroom of 30 employees across English, 2 Indian languages and 2 foreign territories. The team includes fact checkers, video producers, desk editors and verification trainers. We have provided their profiles in the About Us section of the website.
3. What different activities does your organisation carry out?
We are focussed towards fighting misinformation and disinformation across key sectors in India and its surrounding regions. Media literacy is an important vertical and we conduct both online and offline courses for journalism students, young journalists and media faculties.
This year we also teamed up with Mediawise to set up India's first Teen Fact Checking Network. This involved setting up a fellowship, selecting 13 teenagers and training them in verification and creating video fact checks.
Misinformation is a systemic problem that needs to be solved through accessible journalism. To address this, we launched DECODE (https://www.boomlive.in/decode/), where we focus on the impact of technology on people’s lives.
Through DECODE, we have uncovered stories of online scams, identity theft, misinformation, how the internet plays a role in our daily lives and how it affects everyone around.
4. What are the goals of your fact-checking operation over the coming year?
We are always looking to expand our work in all allied areas that help us leverage the expertise we have built in fighting disinformation. We want to be the preferred partner not just for platforms and brands but also the backbone of any media entity - its readers. With key state elections and a national election in May 2024, we are gearing up for a massive surge in political disinformation campaigns and hence strengthening our teams to ensure we debunk all those claims in a time-bound and impactful manner.
We are also building expertise in ground reporting and are working with in-house reporters and freelancers to bring better researched and reported stories from across the country. We will also be working on expanding our teen fact checking network, taking the curriculum to more schools and colleges in a bid to build the future of India who are not just digital first but also model Digital citizens.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago)
The organization has been exclusively set up for fact-checking. It has been working for over a decade in the area, and has expanded its reach. It has tied up with Mediawise to set up a teen fact-checking network and runs many media literacy and related programmes.
done_all 1.2 marked as Compliant by Kanchan Kaur.
Criteria 1.3
Proof you meet criteria
- The applicant has published an average of at least one fact check a week over the course of the six months prior to the date of application.
- For applicants from countries with at least 5 or more verified signatories need to have at least a fact check a week over the twelve months of publishing track.
- Consult to factchecknet@poynter.org for confirmation.
BOOM
26-Sep-2023 (1 year ago) Updated: 1 year ago
Over the last one year, we have written about 38 fact checks every week in English, Hindi and Bangla. Following are the links of the categories across the three languages and two foreign territories
English: https://www.boomlive.in/fact-check
Hindi: https://hindi.boomlive.in/fact-check
Bangla: https://www.boombd.com/fake-news
Myanmar: https://www.boommyanmar.com/fake-news
Bangladesh: https://www.boombd.com/fake-news
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago)
The applicant has published easily more than one fact-check a week over the past year. It has worked in two Indian languages, apart from English and in two other countries—Myanmar and Bangladesh.
done_all 1.3 marked as Compliant by Kanchan Kaur.
Criteria 1.4
Proof you meet criteria
The assessor will assess compliance through a review of the fact checks published over the previous three months. No additional information required.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
Most fact-checks by the applicant are in areas of public interest.
done_all 1.4 marked as Compliant by Kanchan Kaur.
Criteria 1.5
Proof you meet criteria
Please explain any commercial, financial and/or institutional relationship your organization has to the state, politicians or political parties in the country or countries you cover. Also explain funding or support received from foreign as well as local state or political actors over the previous financial year.
BOOM
26-Sep-2023 (1 year ago) Updated: 1 year ago
Not Applicable. As a policy, BOOM does not work with any arms of the state nor with any political party or their allied agencies.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago)
The applicant works independent of any political party, the state or politician.
done_all 1.5 marked as Compliant by Kanchan Kaur.
Criteria 1.6
Proof you meet criteria
If you confirmed the organization receives funding from local or foreign state or political sources, provide a link to where on your website you set out how you ensure the editorial independence of your work.
BOOM
26-Sep-2023 (1 year ago) Updated: 1 year ago
Not applicable to us as we do not accept funding from any political sources.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago)
This is not applicable as the applicant states it does not receive any funding from any political sources.
done_all 1.6 marked as Compliant by Kanchan Kaur.
Section 2: A commitment to Non-partisanship and Fairness
To be compliant on nonpartisanship and fairness, applicants must meet these five criteria
- 2.1 The applicant fact-checks using the same high standards of evidence and judgement for equivalent claims regardless of who made the claim.
- 2.2 The applicant does not unduly concentrate its fact-checking on any one side, considers the reach and importance of claims it selects to check and publishes a short statement on its website to set out how it selects claims to check.
- 2.3 The applicant discloses in its fact checks relevant interests of the sources it quotes where the reader might reasonably conclude those interests could influence the accuracy of the evidence provided. It also discloses in its fact checks any commercial or other such relationships it has that a member of the public might reasonably conclude could influence the findings of the fact check.
- 2.4 The applicant is not as an organization affiliated with nor declares or shows support for any party, any politician or political candidate, nor does it advocate for or against any policy positions on any issues save for transparency and accuracy in public debate.
- 2.5 The applicant sets out its policy on non-partisanship for staff on its site. Save for the issues of accuracy and transparency, the applicant’s staff do not get involved in advocacy or publicise their views on policy issues the organization might fact check in such a way as might lead a reasonable member of the public to see the organization’s work as biased.
Criteria 2.1
Proof you meet criteria
Please share links to 10 fact checks published over the past year that you believe demonstrate your non-partisanship.
Please briefly explain how the fact checks selected show that (I) you use the same high standards of evidence for equivalent claims, (II) follow the same essential process for every fact check and (III) let the evidence dictate your conclusions.
BOOM
26-Sep-2023 (1 year ago) Updated: 1 year ago
3) https://www.boomlive.in/fact-check/narendra-modi-india-alliance-fact-check-23054
6) https://www.boomlive.in/fact-check/france-protests-church-manipur-fact-check-22537
9) https://www.boomlive.in/fact-check/paracetamol-p-500-machupo-virus-hoax-fact-check-health-hoax-22075
We have a well detailed 7-step methodology for every fact check which is rigorously followed. As a newsroom, we alway rely on primary sources, avoid source based information as much as possible (except in rare cases) and believe in the principle that our readers should arrive at the same conclusion after reading the evidence presented in our stories.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant uses the same standards of evidence and judgement for fact checks of equivalent claims, irrespective of who made the claim.
done_all 2.1 marked as Compliant by Kanchan Kaur.
Criteria 2.2
Proof you meet criteria
Please share a link to a place on your website where you explain how you select claims to check, explaining how you ensure you do not unduly concentrate your fact-checking on any one side, and how you consider the reach and importance of the claims you select to check.
BOOM
26-Sep-2023 (1 year ago) Updated: 1 year ago
Objective and fair journalism is BOOM’s goal. So while BOOM recognises that every team member will have their own political views, there is a clear and mandatory requirement to be objective and independent while writing a fact check story. Personal biases are weeded out of every story through a clearly laid down process (Please see - https://www.boomlive.in/methodology ) that only looks at the hard facts available. Every fact check is a team play with several eyes looking at the same story to avoid the risk of any individual point of view finding its place in the story.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
It checks all sides, without concentrating on one side. It considers the reach and importance of the claim it selects and publishes its methodology.
done_all 2.2 marked as Compliant by Kanchan Kaur.
Criteria 2.3
Proof you meet criteria
The assessor will assess compliance through a review of the fact checks published over the previous year. No additional information required.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant discloses sources it quotes clearly; readers can easily infer if the interests of the sources may influence the fact check.
done_all 2.3 marked as Compliant by Kanchan Kaur.
Criteria 2.4
Proof you meet criteria
The assessor will assess compliance through a review of the fact checks published over the previous year. No additional information required.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant is not affiliated with, nor supports any party, or politician and does not advocate for or against any policy positions.
done_all 2.4 marked as Compliant by Kanchan Kaur.
Criteria 2.5
Proof you meet criteria
Please share a link to a place on your website where you publish a statement setting out your policy on non-partisanship for staff and how it ensures the organization meets this criteria.
BOOM
26-Sep-2023 (1 year ago) Updated: 1 year ago
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
It sets out a clear non-partisanship policy for staff on its website. Staff do not get involved in advocacy or publicise their views on policy issues in a way that the organisation’s work might be seen as biased.
done_all 2.5 marked as Compliant by Kanchan Kaur.
Section 3: A commitment to Standards and Transparency of Sources
To be compliant on sources, applicants must meet these four criteria
- 3.1 The applicant identifies the source of all significant evidence used in their fact checks, providing relevant links where the source is available online, in such a way that users can replicate their work if they wish. In cases where identifying the source would compromise the source’s personal security, the applicant provides as much detail as compatible with the source’s safety.
- 3.2 The applicant uses the best available primary, not secondary, sources of evidence wherever suitable primary sources are available. Where suitable primary sources are not available, the applicant explains the use of a secondary source.
- 3.3 The applicant checks all key elements of claims against more than one named source of evidence save where the one source is the only source relevant on the topic.
- 3.4 The applicant identifies in its fact checks the relevant interests of the sources it uses where the reader might reasonably conclude those interests could influence the accuracy of the evidence provided.
Criteria 3.1
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant clearly identifies all sources of significant evidence, providing links where needed. Users can replicate their work if they wish.
done_all 3.1 marked as Compliant by Kanchan Kaur.
Criteria 3.2
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant mainly uses primary sources, but also points to secondary sources sometimes.
done_all 3.2 marked as Compliant by Kanchan Kaur.
Criteria 3.3
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
It checks all key elements of claims against more than one named source of evidence.
done_all 3.3 marked as Compliant by Kanchan Kaur.
Criteria 3.4
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
It also identifies the sources clearly so that readers would know if the interests of the sources could influence the accuracy of the evidence provided.
done_all 3.4 marked as Compliant by Kanchan Kaur.
Section 4: A commitment to Transparency of Funding & Organization
To be compliant on funding and organization, applicants must meet these five criteria
- 4.1 Applicants that are independent organizations have a page on their website detailing each source of funding accounting for 5% or more of total revenue for its previous financial year. This page also sets out the legal form in which the organization is registered (e.g. as a non-profit, as a company etc).
- 4.2 Applicants that are the fact-checking section or unit of a media house or other parent organization make a statement on ownership.
- 4.3 A statement on the applicant’s website sets out the applicant’s organizational structure and makes clear how and by whom editorial control is exercised.
- 4.4 A page on the applicant’s website details the professional biography of all those who, according to the organizational structure and play a significant part in its editorial output.
- 4.5 The applicant provides easy means on its website and/or via social media for users to communicate with the editorial team.
Criteria 4.1
Proof you meet criteria
Please confirm whether you are an ‘independent organization’
or ‘the fact-checking section or unit of a media house or other parent organization’ and share proof of this organizational status.
BOOM
26-Sep-2023 (1 year ago)
Kindly refer to this section for all the details - https://www.boomlive.in/about-us/
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant is an independent organization and in its About Us page details the sources of funding that account for over 5 percent of its total revenue—Facebook and Mohalla Tech. It also sets out the legal form in which it is registered.
done_all 4.1 marked as Compliant by Kanchan Kaur.
Criteria 4.2
Proof you meet criteria
If your organization is an “independent organization”, please share a link to the page on your website where you detail your funding and indicate the legal form in which the organization is registered (e.g. as a non-profit, as a company etc).
If your organization is “the fact-checking section or unit of a media house or other parent organization”, please share a link to the statement on your website about your ownership.
BOOM
26-Sep-2023 (1 year ago)
Kindly refer to https://www.boomlive.in/about-us/ for details of our legal form and funding
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant is an independent organization set up for fact-checking and makes a statement to that effect on its website.
done_all 4.2 marked as Compliant by Kanchan Kaur.
Criteria 4.3
Proof you meet criteria
Please share a link to where on your website you set out your organizational structure, making clear how and by whom editorial control is exercised.
BOOM
26-Sep-2023 (1 year ago) Updated: 1 year ago
The organisation is run by founder, Govindraj Ethiraj and the editorial team led by managing editor Jency Jacob and deputy editor Karen Rebelo. The names of the team members including its senior editors are very clearly mentioned in the About us section https://www.boomlive.in/boom-team
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
A page on its website clearly delineates the organisational structure of the applicant and explains how and by whom editorial control is exercised.
done_all 4.3 marked as Compliant by Kanchan Kaur.
Criteria 4.4
Proof you meet criteria
Please share a link to where on your website you set out the professional biographies of those who play a significant part in your organization’s editorial output.
BOOM
26-Sep-2023 (1 year ago)
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The same page details the professional biographies of team members with a significant role in the editorial output.
done_all 4.4 marked as Compliant by Kanchan Kaur.
Criteria 4.5
Proof you meet criteria
Please share a link to where on your website you encourage users to communicate with your editorial team.
BOOM
26-Sep-2023 (1 year ago) Updated: 1 year ago
The email ids of the editorial team are clearly mentioned below the professional biographies of each team member. Please see here - https://www.boomlive.in/boom-team
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
Members of the public can easily get in touch with the team through email or social media handles, links to which are provided.
done_all 4.5 marked as Compliant by Kanchan Kaur.
Section 5: A commitment to Standards and Transparency of Methodology
To be compliant on methodology, applicants must meet these six criteria
- 5.1 The applicant publishes on its website a statement about the methodology it uses to select, research, write and publish its fact checks.
- 5.2 The applicant selects claims to check based primarily on the reach and importance of the claims, and where possible explains the reason for choosing the claim to check.
- 5.3 The applicant sets out in its fact checks relevant evidence that appears to support the claim as well as relevant evidence that appears to undermine it.
- 5.4 The applicant in its fact checks assesses the merits of the evidence found using the same high standards applied to evidence on equivalent claims, regardless of who made the claim.
- 5.5 The applicant seeks where possible to contact those who made the claim to seek supporting evidence, noting that (I) this is often not possible with online claims, (II) if the person who makes the claim fails to reply in a timely way this should not impede the fact check, (III) if a speaker adds caveats to the claim, the fact-checker should be free to continue with checking the original claim, (IV) fact-checkers may not wish to contact the person who made the claim for safety or other legitimate reasons.
- 5.6 The applicant encourages users to send in claims to check, while making it clear what readers can legitimately expect will be fact-checked and what isn’t fact-checkable.
Criteria 5.1
Proof you meet criteria
Please provide a link to the statement on your website that explains the methodology you use to select, research, write and publish your fact checks.
BOOM
26-Sep-2023 (1 year ago)
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant explains the methods it uses to select, research, write and publish fact checks.
done_all 5.1 marked as Compliant by Kanchan Kaur.
Criteria 5.2
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant mostly selects claims to check based on the importance and reach of the claims and explains why it has selected the claim.
done_all 5.2 marked as Compliant by Kanchan Kaur.
Criteria 5.3
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
In its fact checks, the applicant sets out evidence that appears to support the claim as well as evidence that appears to undermine the claim.
done_all 5.3 marked as Compliant by Kanchan Kaur.
Criteria 5.4
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
It applies the same standards to all evidence, on equivalent claims, irrespective of who made the claim.
done_all 5.4 marked as Compliant by Kanchan Kaur.
Criteria 5.5
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant, where possible, has contacted those who made the claim to seek supporting evidence.
done_all 5.5 marked as Compliant by Kanchan Kaur.
Criteria 5.6
Proof you meet criteria
Please describe how you encourage users to send in claims to check, while making it clear what readers can legitimately expect will be fact-checked and what isn’t fact-checkable. Include links where appropriate. If you do not allow this, explain why.
BOOM
26-Sep-2023 (1 year ago)
We have provided several options to our readers to reach us with claims they would like us to fact check. We have a WhatsApp helpline (+917700906588) that is available on the following link https://www.boomlive.in/get-in-touch/ and at the bottom of each story. Apart from this, readers can also contact us by filling the form on the above mentioned link. We also encourage readers to reach us on our Twitter handle @boomlive_in and Facebook page ( https://www.facebook.com/BOOMFactCheck/)
BOOM
16-Nov-2023 (10 months ago)
We have provided several options to our readers to reach us with claims they would like us to fact check. We have a WhatsApp helpline (+917700906588) that is available on the following link https://www.boomlive.in/contact-us and at the bottom of each story. Apart from this, readers can also contact us by filling the form on the above mentioned link. We also encourage readers to reach us on our Twitter handle @boomlive_in and Facebook page - https://www.facebook.com/boomlive
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant encourages readers to contact it through various means, including a Contact Us page, email and links to social media handles. However, both the links provided in the application do not work. They might want to check.
cancel 5.6 marked as Request change by Kanchan Kaur.
Kanchan Kaur Assessor
16-Nov-2023 (10 months ago)
The applicant encourages readers to contact it through various means, including a Contact Us page, email and links to social media handles.
done_all 5.6 marked as Compliant by Kanchan Kaur.
Section 6: A commitment to an Open & Honest Corrections Policy
To be compliant on corrections policy, applicants must meet these five criteria
- 6.1 The applicant has a corrections or complaints policy that is easily visible and accessible on the organization’s website or frequently referenced in broadcasts.
- 6.2 The policy sets out clear definitions of what it does and does not cover, how major mistakes, especially those requiring revised conclusions of a fact check, are handled, and the fact that some complaints may justify no response. This policy is adhered to scrupulously.
- 6.3 Where credible evidence is provided that the applicant has made a mistake worthy of correction, the applicant makes a correction openly and transparently, seeking as far as possible to ensure that users of the original see the correction and the corrected version.
- 6.4 The applicant, if an existing signatory, should either on its corrections/complaints page or on the page where it declares itself an IFCN signatory inform users that if they believe the signatory is violating the IFCN Code, they may inform the IFCN, with a link to the IFCN site.
- 6.5 If the applicant is the fact-checking unit of a media company, it is a requirement of signatory status that the parent media company has and adheres to an open and honest corrections policy.
Criteria 6.1
Proof you meet criteria
Please provide a link to where you publish on your website your corrections or complaints policy. If you are primarily a broadcaster, please provide evidence you frequently reference your corrections policy in broadcasts.
BOOM
26-Sep-2023 (1 year ago)
https://www.boomlive.in/correction-policy
Under the new Information Technology Rules, 2021, it has also become mandatory to appoint a Grievance Officer. We are compliant with the rules and readers can reach out to us with their grievances through this link - https://www.boomlive.in/grievance-redressal
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant’s correction policy is clear and easily accessible on its website.
done_all 6.1 marked as Compliant by Kanchan Kaur.
Criteria 6.2
Proof you meet criteria
The assessor will review the corrections policy to verify it meets critera. No additional information needed.
BOOM
26-Sep-2023 (1 year ago)
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The policy explains what it covers and what it does not and how mistakes are handled.
done_all 6.2 marked as Compliant by Kanchan Kaur.
Criteria 6.3
Proof you meet criteria
Please provide a short statement about how the policy was adhered to over the previous year (or six months if this is the first application) including evidence of two examples of the responses provided by the applicant to a correction request over the previous year. Where no correction request has been made in the previous year, you must state this in your application, which will be publicly available in the assessment if your application is successful.
BOOM
26-Sep-2023 (1 year ago) Updated: 1 year ago
We have an appeals ID apart from a "Contact us" form where readers can write to us. We make the corrections and point it out clearly at the top or the bottom of the story by adding an Editor's Note. We also express regret for the error, wherever required.
https://www.boomlive.in/fact-check/bbc-anchor-chandrayaan-3-old-video-fact-check-22862
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant has made corrections openly and transparently; users are clearly informed what the mistakes were and how they were corrected.
done_all 6.3 marked as Compliant by Kanchan Kaur.
Criteria 6.4
Proof you meet criteria
If you are an existing signatory, please provide a link to show where on your site you inform users that if they believe you are violating the IFCN Code, they may inform the IFCN of this, with a link to the complaints page on the IFCN site.
BOOM
26-Sep-2023 (1 year ago) Updated: 1 year ago
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
The applicant provides links on its website for users to contact the IFCN if they feel that the website is violating IFCN norms.
done_all 6.4 marked as Compliant by Kanchan Kaur.
Criteria 6.5
Proof you meet criteria
If you are the fact-checking unit of a media company, please provide a link to the parent media company’s honest and open corrections policy and provide evidence that it adheres to this.
BOOM
26-Sep-2023 (1 year ago)
Not applicable
Kanchan Kaur Assessor
07-Nov-2023 (10 months ago) Updated: 10 months ago
Since the applicant is an independent organization, this does not apply to it.