Organization: MyGoPen
Applicant: Yeh Tzu Yang
Assessor: Masato Kajimoto
Background
This is the second time I assess MyGoPen. I have been following their work through the organization's LINE channel on daily basis for the last couple of years and I'm often impressed by their solid fact-checking. Since I am not entirely proficient in Chinese, I have worked with my colleague, Cherry Lai Tsz-yan (whose profile you can read here: https://annielab.org/about/), again to make sure the assessment is fair. I will share the remuneration with her. We have gone through more than 50 randomly selected stories for this assessment.
Assessment Conclusion
MyGoPen adheres to the Code of Principles in every aspect. It is a well-known name in the field of fact-checking in Taiwan and its work lives up to the expectations of the public, in my observation (which is not limited to the submitted materials in this application but my overall reviews of what they have been producing for the last few years).
Masato Kajimoto assesses application as Compliant
A short summary in native publishing language
MyGoPen作為事實查核機構發展成熟，並為台灣社群提供適切而至關重要的查核內容。
Section 1: Eligibility to be a signatory
To be eligible to be a signatory, applicants must meet these six criteria
- 1.1 The applicant is a legally registered organization, or a distinct team or unit within a legally registered organization, and details of this are easily found on its website.
- 1.2 The team, unit or organization is set up exclusively for the purpose of fact-checking.
- 1.3 The applicant has published an average of at least one fact check a week over the course of the six months prior to the date of application. For applicants from countries with at least 5 or more verified signatories need to have at least a fact check a week over the twelve months of publishing track. Consult to factchecknet@poynter.org for confirmation.
- 1.4 On average, at least 75% of the applicant’s fact checks focus on claims related to issues that, in the view of the IFCN, relate to or could have an impact on the welfare or well-being of individuals, the general public or society.
- 1.5 The applicant’s editorial output is not, in the view of the IFCN, controlled by the state, a political party or politician.
- 1.6 If the organization receives funding from local or foreign state or political sources, it provides a statement on its site setting out to the satisfaction of the IFCN, how it ensures its funders do not influence the findings of its reports.
Criteria 1.1
Proof you meet criteria
Please explain where on your website you set out information about your organization’s legal status and how this complies with criteria. Attach a link to the relevant page of your website.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN has been performing fact checking service for public since 2015. On Nov. 2019, a limited company called MGP Fact Check Ltd. was registered in Taiwan. Below is the link with official company registration certificate provided.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
The legal status of the organization is clearly presented to the audience with an official copy of the registration.
done_all 1.1 marked as Compliant by Masato Kajimoto.
Criteria 1.2
Proof you meet criteria
Please answer the following questions – (see notes in Guidelines for Application on how to answer)
1. When and why was your fact-checking operation started?
2. How many people work or volunteer in the organization and what are their roles?
3. What different activities does your organization carry out?
4. What are the goals of your fact-checking operation over the coming year?
MyGoPen
10-Feb-2021 (3 years ago)
1. MYGOPEN has been performing fact checking service for public since 2015.
2. Total 5 full-time employees.
3. MYGOPEN main focus is online fact checking for people in Taiwan. We also support voluntary organization such as Fake News Cleaner for their fact checking activity. Fake News Cleaner’s volunteers travel into community to combat and debunk fake news for people in Taiwan. They promote MYGOPEN fact checking services and teach people how to use mobile for fact checking.
4. Regarding to MYGOPEN's target goal for the future, besides fact check, MYGOPEN plans to continuously grow the public education of media literacy via community or social activities.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
I have been following their operation for the last few years and I can attest MyGoPen meets this criterion.
done_all 1.2 marked as Compliant by Masato Kajimoto.
Criteria 1.3
Proof you meet criteria
- The applicant has published an average of at least one fact check a week over the course of the six months prior to the date of application.
- For applicants from countries with at least 5 or more verified signatories need to have at least a fact check a week over the twelve months of publishing track.
- Consult to factchecknet@poynter.org for confirmation.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN has debunk and published 509 fact checking articles in year 2020. Please visit MYGOPEN website for more details.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
They are very prolific. More than a story a day on average is impressive, considering the size of the organization.
done_all 1.3 marked as Compliant by Masato Kajimoto.
Criteria 1.4
Proof you meet criteria
The assessor will assess compliance through a review of the fact checks published over the previous three months. No additional information required.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
Most stories I have looked at for this assessment, which are more than 50 articles, are relevant and important for the public in Taiwan.
done_all 1.4 marked as Compliant by Masato Kajimoto.
Criteria 1.5
Proof you meet criteria
Please explain any commercial, financial and/or institutional relationship your organization has to the state, politicians or political parties in the country or countries you cover. Also explain funding or support received from foreign as well as local state or political actors over the previous financial year.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN is purely an organization for fact check. We have two major income source one from small donations from the public and another one is licensing fact check articles to 3rd party or online medias and platforms. No funding or support from government, foreign entity, or any political parties.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
The funding model and its sources are clear. The organization meets this criterion.
done_all 1.5 marked as Compliant by Masato Kajimoto.
Criteria 1.6
Proof you meet criteria
If you confirmed the organization receives funding from local or foreign state or political sources, provide a link to where on your website you set out how you ensure the editorial independence of your work.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN’s announcement about the independence of fact checking work is available here.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
No funding from a local or foreign government or any other political source.
done_all 1.6 marked as Compliant by Masato Kajimoto.
Section 2: A commitment to Non-partisanship and Fairness
To be compliant on nonpartisanship and fairness, applicants must meet these five criteria
- 2.1 The applicant fact-checks using the same high standards of evidence and judgement for equivalent claims regardless of who made the claim.
- 2.2 The applicant does not unduly concentrate its fact-checking on any one side, considers the reach and importance of claims it selects to check and publishes a short statement on its website to set out how it selects claims to check.
- 2.3 The applicant discloses in its fact checks relevant interests of the sources it quotes where the reader might reasonably conclude those interests could influence the accuracy of the evidence provided. It also discloses in its fact checks any commercial or other such relationships it has that a member of the public might reasonably conclude could influence the findings of the fact check.
- 2.4 The applicant is not as an organization affiliated with nor declares or shows support for any party, any politician or political candidate, nor does it advocate for or against any policy positions on any issues save for transparency and accuracy in public debate.
- 2.5 The applicant sets out its policy on non-partisanship for staff on its site. Save for the issues of accuracy and transparency, the applicant’s staff do not get involved in advocacy or publicise their views on policy issues the organization might fact check in such a way as might lead a reasonable member of the public to see the organization’s work as biased.
Criteria 2.1
Proof you meet criteria
Please share links to 10 fact checks published over the past year that you believe demonstrate your non-partisanship.
Please briefly explain how the fact checks selected show that (I) you use the same high standards of evidence for equivalent claims, (II) follow the same essential process for every fact check and (III) let the evidence dictate your conclusions.
MyGoPen
10-Feb-2021 (3 years ago)
Taiwan has been a democratic country for years. People have great freedom of speech. The political competition in Taiwan is sever. And China and US also have a significant influence for people and political parties in Taiwan. MYGOPEN insist in debunking fake news and providing true information for the public. Those fake news are checked based on same truth and fact check standard which is beyond any political party without any exception. Below are 10 MYGOPEN articles that can explain how we handle such claims.
【易誤解】瘦肉精豬肉就是沒有肥肉圖片？不會讓豬全無肥肉
https://www.mygopen.com/2020/09/Ractopamine.html
[MYGOPEN] The ruling party opens the import of pork with ractopamine from US. The opposite party rejects and denies everything about pork with ractopamine. This rumor is about there is no fat for pork with ractopamine.
【易誤解】小朋友的課綱照片？教萊克多巴胺是個好東西的教科書？美國肉類出口協會 2012 年出版品
https://www.mygopen.com/2021/01/Ractopamine.html
[MYGOPEN] The ruling party opens the import of pork with ractopamine from US. The opposite party rejects and denies everything about pork with ractopamine. This is a misinformation that says government starts to teach children that ractopamine is a good thing in the school textbook.
【假影片】川普宣布羅氏推出疫苗注射3小時內治癒？謠言誤導
https://www.mygopen.com/2020/04/Trump-Roche.html
[MYGOPEN] The US President election in 2020 was heated. Rumor spread on coronavirus and the President candidate Trump and Biden. This is a fake video about US former president Trump’s announcement for the coronavirus vaccine by Roche Medical Company will be launched soon in early April 2020. The rumor even says coronavirus disease can be cured by the vaccine in 3 hours.
【錯誤】剛剛29國緊急取消美國訂單？全改用中國疫苗的影片？無相關報導
https://www.mygopen.com/2021/01/29.html
[MYGOPEN] The US President election in 2020 was heated. Rumor spread on coronavirus and the President candidate Trump and Biden. This is a rumor about that Trump cheated the whole world and vaccine development went wrong. 29 countries who had ordered vaccine from US cancelled the order and all turned to China for vaccine.
【謠言】日媒：3架台灣戰機被大陸12架殲16包餃子？無此報導
https://www.mygopen.com/2020/09/Fighter-aircraft.html
[MYGOPEN] There has been a political issue between Taiwan and China. This is a rumor that says Japanese press said 3 Taiwan fighters were surrounded by 12 J-16 China fighters.
【謠言】台灣擊落中國蘇愷35戰機影片？來源不明國防部澄清
https://www.mygopen.com/2020/09/su-35-taiwan.html
[MYGOPEN] There has been a political issue between Taiwan and China. This is a fake video that says Taiwan fighter shoot down China SU35 fighter.
【謠言】拜登的老毛病又犯了？親吻賀錦麗的照片？合成圖片
https://www.mygopen.com/2020/11/Joe-Biden-kiss.html
[MYGOPEN] The US President election in 2020 was heated. A rumor says Joe Biden kiss Kamala Harris with picture presented.
【謠言】川普在辦公室揮球棒打砸影片？2017年模仿秀片段
https://www.mygopen.com/2020/11/trump-Smashes-Everything.html
[MYGOPEN] The US President election in 2020 was heated. A fake video about that Trump denied the president election result and smashed White House President Office with a bat.
【假影片】中國外交部記者會說出打壓台灣真相？時事小品單元劇
https://www.mygopen.com/2020/02/Ministry-of-Foreign-Affairs.html
[MYGOPEN] There has been a political issue between Taiwan and China. This is a fake video about that China Foreign Affair Ministry told the media press about the suppress to Taiwan.
【錯誤】福建廈門街上的電視牆影片？天佑台灣桃園加油？APP後製！非實際場景
https://www.mygopen.com/2021/02/video-taoyuan.html
[MYGOPEN] There has been a political issue between Taiwan and China. This is a fake video about God blessing Taoyuan Taiwan on a huge wall display monitor outside a China shopping mall.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
It is evidently clear that MyGoPen fact-checks a variety of political claims in a non-partisan manner.
done_all 2.1 marked as Compliant by Masato Kajimoto.
Criteria 2.2
Proof you meet criteria
Please share a link to a place on your website where you explain how you select claims to check, explaining how you ensure you do not unduly concentrate your fact-checking on any one side, and how you consider the reach and importance of the claims you select to check.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN is natural fact check organization we select dis/mis information base on following.
(i) number of claims (ii) harmful human life (iii) health and welfare,
We also published on following link on our website to let public understand how dis/mis information has been selected for fact check.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
Selection standards and criteria are clearly stated.
done_all 2.2 marked as Compliant by Masato Kajimoto.
Criteria 2.3
Proof you meet criteria
The assessor will assess compliance through a review of the fact checks published over the previous year. No additional information required.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
Disclosures, when necessary, are clearly made within the stories.
done_all 2.3 marked as Compliant by Masato Kajimoto.
Criteria 2.4
Proof you meet criteria
The assessor will assess compliance through a review of the fact checks published over the previous year. No additional information required.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
The organization's non-partisanship is clearly demonstrated through its fact-checks. It does not engage in any advocacy as far as I can tell.
done_all 2.4 marked as Compliant by Masato Kajimoto.
Criteria 2.5
Proof you meet criteria
Please share a link to a place on your website where you publish a statement setting out your policy on non-partisanship for staff and how it ensures the organization meets this criteria.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN has published statement of code of conduct to all employees or volunteers to strictly follow the non-partisanship, independent, and fact and truth only policy. Below is the link.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
The code of conduct and the organization's editorial policy of non-partisanship are stated clearly on the website.
done_all 2.5 marked as Compliant by Masato Kajimoto.
Section 3: A commitment to Standards and Transparency of Sources
To be compliant on sources, applicants must meet these four criteria
- 3.1 The applicant identifies the source of all significant evidence used in their fact checks, providing relevant links where the source is available online, in such a way that users can replicate their work if they wish. In cases where identifying the source would compromise the source’s personal security, the applicant provides as much detail as compatible with the source’s safety.
- 3.2 The applicant uses the best available primary, not secondary, sources of evidence wherever suitable primary sources are available. Where suitable primary sources are not available, the applicant explains the use of a secondary source.
- 3.3 The applicant checks all key elements of claims against more than one named source of evidence save where the one source is the only source relevant on the topic.
- 3.4 The applicant identifies in its fact checks the relevant interests of the sources it uses where the reader might reasonably conclude those interests could influence the accuracy of the evidence provided.
Criteria 3.1
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
The sources of significant evidence and other relevant information are properly linked and explained.
done_all 3.1 marked as Compliant by Masato Kajimoto.
Criteria 3.2
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
It is clear that the applicant has been adopting the best available primary sources of evidence wherever such sources are available. When secondary sources are used, their stories explain why. Among the 50 stories evaluated for this assessment, eight fact-checks were based on other fact-checkers’ work, but in these cases, MyGoPen always gives credits to relevant fact-checking organizations.
done_all 3.2 marked as Compliant by Masato Kajimoto.
Criteria 3.3
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
Key elements of the claims are verified with appropriate multiple sources in most cases.
done_all 3.3 marked as Compliant by Masato Kajimoto.
Criteria 3.4
Proof you meet criteria
The assessor will review the applicant’s use of sources in a randomised sample of its fact checks to assess compliance. No additional evidence is required.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
I cannot confidently say I have the background knowledge to evaluate each and every source used in the stories in terms of potential conflict of interest in the same way as the public in Taiwan can, considering that I am based in Hong Kong. With that said, among the stories I have gone through, I can surely say that MyGoPen meets this criterion, as far as I can tell.
done_all 3.4 marked as Compliant by Masato Kajimoto.
Section 4: A commitment to Transparency of Funding & Organization
To be compliant on funding and organization, applicants must meet these five criteria
- 4.1 Applicants that are independent organizations have a page on their website detailing each source of funding accounting for 5% or more of total revenue for its previous financial year. This page also sets out the legal form in which the organization is registered (e.g. as a non-profit, as a company etc).
- 4.2 Applicants that are the fact-checking section or unit of a media house or other parent organization make a statement on ownership.
- 4.3 A statement on the applicant’s website sets out the applicant’s organizational structure and makes clear how and by whom editorial control is exercised.
- 4.4 A page on the applicant’s website details the professional biography of all those who, according to the organizational structure and play a significant part in its editorial output.
- 4.5 The applicant provides easy means on its website and/or via social media for users to communicate with the editorial team.
Criteria 4.1
Proof you meet criteria
Please confirm whether you are an ‘independent organization’
or ‘the fact-checking section or unit of a media house or other parent organization’ and share proof of this organizational status.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN is operated as independent organization. We are no part of government or sub company of other organization. Below is the link to the company registration details.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
MGP meets this criterion.
done_all 4.1 marked as Compliant by Masato Kajimoto.
Criteria 4.2
Proof you meet criteria
If your organization is an “independent organization”, please share a link to the page on your website where you detail your funding and indicate the legal form in which the organization is registered (e.g. as a non-profit, as a company etc).
If your organization is “the fact-checking section or unit of a media house or other parent organization”, please share a link to the statement on your website about your ownership.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN funding is mainly from (I) small donations from the public, and (II) license fee from 3rd party for fact check article licensing. Below is the link for the 2019 donation detail report. At the page end you can click on 2020 and 2021 donation report as well. All donations are small amount of money. There is no donation over 5% of annual income.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
Its funding sources and legal registration records are clearly presented on the website.
done_all 4.2 marked as Compliant by Masato Kajimoto.
Criteria 4.3
Proof you meet criteria
Please share a link to where on your website you set out your organizational structure, making clear how and by whom editorial control is exercised.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN operates in two departments: (I) fact checking dept. (II) IT dept. Below is the link to our org chart and department’s roles and responsibility.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
The organizational structure is clear.
done_all 4.3 marked as Compliant by Masato Kajimoto.
Criteria 4.4
Proof you meet criteria
Please share a link to where on your website you set out the professional biographies of those who play a significant part in your organization’s editorial output.
MyGoPen
10-Feb-2021 (3 years ago)
Below is the link to the list of MYGOPEN’s employees who performing day to day fact checking work. Click on each employee’s name you will led to the employee’s biography page.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
All members' backgrounds are presented in detail. It is easy to navigate through the profiles as well.
done_all 4.4 marked as Compliant by Masato Kajimoto.
Criteria 4.5
Proof you meet criteria
Please share a link to where on your website you encourage users to communicate with your editorial team.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN perform fact checking service for the public. We welcome any questions or suggestions from users. Below is the link about Contact Us.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
In my observation, MGP communicates with the audience better than many other fact-checking outlets I have studied. Perhaps one reason is its main channel of communication is the chat app LINE, but in any case, MGP meets this criterion perfectly.
done_all 4.5 marked as Compliant by Masato Kajimoto.
Section 5: A commitment to Standards and Transparency of Methodology
To be compliant on methodology, applicants must meet these six criteria
- 5.1 The applicant publishes on its website a statement about the methodology it uses to select, research, write and publish its fact checks.
- 5.2 The applicant selects claims to check based primarily on the reach and importance of the claims, and where possible explains the reason for choosing the claim to check.
- 5.3 The applicant sets out in its fact checks relevant evidence that appears to support the claim as well as relevant evidence that appears to undermine it.
- 5.4 The applicant in its fact checks assesses the merits of the evidence found using the same high standards applied to evidence on equivalent claims, regardless of who made the claim.
- 5.5 The applicant seeks where possible to contact those who made the claim to seek supporting evidence, noting that (I) this is often not possible with online claims, (II) if the person who makes the claim fails to reply in a timely way this should not impede the fact check, (III) if a speaker adds caveats to the claim, the fact-checker should be free to continue with checking the original claim, (IV) fact-checkers may not wish to contact the person who made the claim for safety or other legitimate reasons.
- 5.6 The applicant encourages users to send in claims to check, while making it clear what readers can legitimately expect will be fact-checked and what isn’t fact-checkable.
Criteria 5.1
Proof you meet criteria
Please provide a link to the statement on your website that explains the methodology you use to select, research, write and publish your fact checks.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN has been debunking and combating fake news on internet. The main source of fact check claims are LINE which is the most popular social messaging app in Taiwan. User can just send fact check claims in text, picture, or video format to MYGOPEN through our official LINE account. MYGOPEN has developed AI chatbot automatic fact checking system that can search our database and check if that claim is a known fake news or not. Then chatbot will return to user with true and correct information. If the chatbot fails to match, the human 1-1 checking will then be followed.
When the same/similar mis/dis information has been received from different users, we understand that the mis/dis information starts to spread widely. The fact checking process will be executed. An article will then be published.
The number of claims can grow on any type of fake news or on anyone anyplace. MYGOPEN select claims simply based on (I) number of claims (II) importance to human life, health and welfare, and property.
Below are the links about how MYGOPEN handle the claims.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
The methodology is transparent and explained well on the website.
done_all 5.1 marked as Compliant by Masato Kajimoto.
Criteria 5.2
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
In places where encrypted chatapps are the main platforms people, use, it is really hard to guesstimate the "reach." By looking at the Facebook screenshots of the claims MGP fact-checked, I would say many of those tend to have a rather low level of reach (less than a hundred engagements) but again, we don't know how such FB posts and claims are spreading through apps like LINE, which is the most popular platform in Taiwan, and Messenger. As far as topics are concerned, I can see how important to verify those claims for Taiwan society.
done_all 5.2 marked as Compliant by Masato Kajimoto.
Criteria 5.3
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
I have randomly gone through more than 50 stories. Most of them are solid fact-checking. Appropriate sets of evidence are used in the process, in my view.
done_all 5.3 marked as Compliant by Masato Kajimoto.
Criteria 5.4
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
Standards look very consistent.
done_all 5.4 marked as Compliant by Masato Kajimoto.
Criteria 5.5
Proof you meet criteria
The assessor will review the methodology used in a randomised sample of your fact checks to assess compliance with these criteria. No additional evidence is required.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
I can see all the necessary efforts are made to contact relevant parties in their stories.
done_all 5.5 marked as Compliant by Masato Kajimoto.
Criteria 5.6
Proof you meet criteria
Please describe how you encourage users to send in claims to check, while making it clear what readers can legitimately expect will be fact-checked and what isn’t fact-checkable. Include links where appropriate. If you do not allow this, explain why.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN encourage users to send fact checking claims via LINE, as LINE has been the most popular social messaging tool in Taiwan. Below are the links that we ask and encourage user to send claims as well as the message to users what can be expected.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
Again, MGP does this well through LINE.
done_all 5.6 marked as Compliant by Masato Kajimoto.
Section 6: A commitment to an Open & Honest Corrections Policy
To be compliant on corrections policy, applicants must meet these five criteria
- 6.1 The applicant has a corrections or complaints policy that is easily visible and accessible on the organization’s website or frequently referenced in broadcasts.
- 6.2 The policy sets out clear definitions of what it does and does not cover, how major mistakes, especially those requiring revised conclusions of a fact check, are handled, and the fact that some complaints may justify no response. This policy is adhered to scrupulously.
- 6.3 Where credible evidence is provided that the applicant has made a mistake worthy of correction, the applicant makes a correction openly and transparently, seeking as far as possible to ensure that users of the original see the correction and the corrected version.
- 6.4 The applicant, if an existing signatory, should either on its corrections/complaints page or on the page where it declares itself an IFCN signatory inform users that if they believe the signatory is violating the IFCN Code, they may inform the IFCN, with a link to the IFCN site.
- 6.5 If the applicant is the fact-checking unit of a media company, it is a requirement of signatory status that the parent media company has and adheres to an open and honest corrections policy.
Criteria 6.1
Proof you meet criteria
Please provide a link to where you publish on your website your corrections or complaints policy. If you are primarily a broadcaster, please provide evidence you frequently reference your corrections policy in broadcasts.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN webpage contains link for users to contact MYGOPEN for corrections or complaints. Below is the link.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
The corrections and complaints policy is clearly presented.
done_all 6.1 marked as Compliant by Masato Kajimoto.
Criteria 6.2
Proof you meet criteria
The assessor will review the corrections policy to verify it meets critera. No additional information needed.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
Definitions are clear.
done_all 6.2 marked as Compliant by Masato Kajimoto.
Criteria 6.3
Proof you meet criteria
Please provide a short statement about how the policy was adhered to over the previous year (or six months if this is the first application) including evidence of two examples of the responses provided by the applicant to a correction request over the previous year. Where no correction request has been made in the previous year, you must state this in your application, which will be publicly available in the assessment if your application is successful.
MyGoPen
10-Feb-2021 (3 years ago)
There are 3 correction cases since 2019. Below is the link to the correction summary page.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
Corrections in the examples adhere to the standards and definitions.
done_all 6.3 marked as Compliant by Masato Kajimoto.
Criteria 6.4
Proof you meet criteria
If you are an existing signatory, please provide a link to show where on your site you inform users that if they believe you are violating the IFCN Code, they may inform the IFCN of this, with a link to the complaints page on the IFCN site.
MyGoPen
10-Feb-2021 (3 years ago)
MYGOPEN has published a Contact Us link for users to contact MYGOPEN. We also provide a message here to inform user to submit request directly to IFCN when any of the violation of IFCN Code is found on any MYGOPEN article. Below is the Contact Us link.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
I would imagine it would be hard for the majority of people in Taiwan to write to IFCN in English, considering the language barrier, but yes, the link is easy to find.
done_all 6.4 marked as Compliant by Masato Kajimoto.
Criteria 6.5
Proof you meet criteria
If you are the fact-checking unit of a media company, please provide a link to the parent media company’s honest and open corrections policy and provide evidence that it adheres to this.
MyGoPen
10-Feb-2021 (3 years ago)
It is confirmed that MYGOPEN is an independent company. We are no part of any media company, government, or profit organization.
Masato Kajimoto Assessor
21-Jul-2021 (3 years ago) Updated: 3 years ago
MGP is not a unit of a media company.